In order to keep things running smoothly, players are asked to request help from the right type of admin.
Below is a list of admins and what issues should be brought to them specifically.
Developers & Map editors
Puggetty [Lead Developer], Marcus Suridius [Map Editor]
Issues should only be brought to the developers in the case of other admins not being able to assist you. Developers have access to everything required to run the servers but due to the high demand of work required to maintain the life server, they can not deal with every admin issue. Puggetty is the man who deal with things that cannot be dealt with by lower ranking admins, if you need to be referred to them please wait patiently in the waiting for an admin channel.
If you have a suggestion or you've found a bug, please click here
This is the guy you want to go to when your issue cannot be resolved by the normal admin team. Puggetty can deal with in-game issues, community issues, and admin complaints if the situation arises.
Puggetty is also a website admin.
These are the people you want to speak to for in-game related issues, compensation requests, and player complaints.
These are the admins you should initially contact, if your issue exceeds their capabilities you will be referred higher.
|ABILITY||DIRECTOR||COMMUNITY MANAGER||HEAD ADMINISTRATOR||SENIOR ADMINISTRATOR||ADMINISTRATOR||MODERATOR||TRAINEE MODERATOR||DEVELOPER|
|DISPUTE A BAN||YES||YES||YES||YES||NO||NO||NO||NO|